Conflict checks

Conflict checks that find the names a plain search misses

Proserus Legal checks every name you enter against your contacts, their aliases and sound-alike spellings, and the people and companies related to them: organization members, spouses, and parent or subsidiary companies. It then shows each hit with its role, such as current client, former client or adverse party, and rates the check as clear, review or conflict. Every check is saved with who ran it and how it was resolved, and it can be printed as a PDF report.

What gets searched

  • Names and aliases: last names, company names, and any aliases stored on a contact ("Bob" for Robert, a trade name for a company).
  • Sound-alike spellings: a phonetic match catches spellings a plain search misses, such as Smith and Smyth.
  • Related parties: the members of a matched organization, a matched person’s spouse, and a matched company’s parent and subsidiaries.
  • Matters: matter names, descriptions and case numbers.

Each hit says how it was reached ("alias", "phonetic", "member of Acme", "spouse of Jane Doe"), so the reviewer can judge it rather than guess.

How hits are classified

Every hit on a matter gets a role: we represent, former client, adverse party, related to a party, or a mention (a name with no matter role). The whole check is rated clear, review or conflict from the worst hit, given whether the person you searched would be your client or the other side.

When checks run

  • From the conflict check screen, for up to 20 names at once.
  • At intake, when a lead comes in.
  • When a new matter is opened, for its parties. The result is recorded, and any review or conflict result stays on the Conflicts page until someone resolves it.
  • Again, automatically, when someone adds a party to an existing matter.

Resolving a check

A check stays open until someone resolves it as cleared, waived or declined, with notes. A waiver needs a partner-level user (billing admin or firm admin), plus notes describing the client’s informed consent, and it can link the signed waiver. Each run and each resolution is written to the audit log.

The report

Any check can be exported as a PDF: the terms searched, the related names consulted, every classified hit, the resolution, and signature lines.

Where the data lives

Contacts, matters and conflict records are stored in Proserus Legal’s US-hosted database, separated per firm. Documents, email and calendar stay in your firm’s Microsoft 365 tenant. The Security and Subprocessors pages have the details.

Security · Subprocessors

Questions

Frequently asked

Does Proserus Legal decide whether I have a conflict?
No. It finds and sorts the hits. Whether a conflict exists, and whether it can be waived, is your judgment under your state’s rules. This isn’t legal advice.
Will it find a client entered with a typo?
Often, yes: the sound-alike and similarity matching are built for that. Aliases you add to a contact make it better.
Can I re-run a check later?
Yes. Every run is saved separately, so the record shows what was known at each point.
Do I need to move my documents out of Microsoft 365?
No. Matter documents stay in SharePoint in your tenant.

See it on your own tenant